:root {
    --support-radius-xl: 28px;
    --support-radius-lg: 20px;
    --support-radius-md: 14px;
    --support-surface: rgba(255, 255, 255, 0.92);
    --support-border: rgba(15, 23, 42, 0.08);
    --support-shadow: 0 24px 60px rgba(15, 23, 42, 0.08);
    --support-shadow-soft: 0 12px 30px rgba(15, 23, 42, 0.05);
}

.content-area {
    min-height: calc(100vh - 80px);
    padding: 2rem;
    background:
        radial-gradient(circle at top left, rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.14), transparent 32%),
        linear-gradient(180deg, #f8fbff 0%, #f3f6fa 100%);
}

.support-hero {
    display: grid;
    grid-template-columns: minmax(0, 1.45fr) minmax(320px, 0.9fr);
    gap: 1.5rem;
    padding: 1.75rem;
    border: 1px solid rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.16);
    border-radius: var(--support-radius-xl);
    background:
        linear-gradient(135deg, rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.1), rgba(255, 255, 255, 0.86)),
        #fff;
    box-shadow: var(--support-shadow-soft);
    margin-bottom: 1.5rem;
}

.support-eyebrow,
.panel-kicker,
.mini-card-label {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    font-size: 0.74rem;
    letter-spacing: 0.14em;
    text-transform: uppercase;
    font-weight: 800;
    color: var(--primary-color);
}

.support-hero h2,
.support-panel-header h3,
.support-side-card h3 {
    margin: 0.4rem 0 0.55rem;
    font-size: clamp(1.55rem, 2vw, 2.3rem);
    font-weight: 800;
    color: var(--text-color);
    letter-spacing: -0.03em;
}

.support-panel-header h3,
.support-side-card h3 {
    font-size: 1.28rem;
}

.support-hero p,
.support-panel-header p,
.support-side-card p,
.support-submit-hint {
    margin: 0;
    color: var(--text-muted);
    line-height: 1.6;
}

.support-hero-grid {
    display: grid;
    gap: 1rem;
}

.support-mini-card,
.support-panel,
.support-side-card {
    background: var(--support-surface);
    border: 1px solid var(--support-border);
    border-radius: var(--support-radius-xl);
    box-shadow: var(--support-shadow-soft);
    backdrop-filter: blur(14px);
}

.support-mini-card {
    padding: 1.1rem 1.2rem;
}

.support-mini-card strong {
    display: block;
    margin-top: 0.55rem;
    font-size: 1.08rem;
    color: var(--text-color);
}

.support-mini-card small {
    display: block;
    margin-top: 0.35rem;
    color: var(--text-muted);
    line-height: 1.5;
}

.support-layout {
    display: grid;
    grid-template-columns: minmax(0, 1.5fr) minmax(300px, 0.8fr);
    gap: 1.5rem;
    align-items: start;
}

.support-main-column,
.support-side-column {
    display: grid;
    gap: 1.5rem;
}

.support-panel,
.support-side-card {
    padding: 1.5rem;
}

.support-panel-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 1rem;
    margin-bottom: 1.35rem;
}

.support-panel-header-list {
    align-items: center;
}

.support-type-switch {
    display: inline-flex;
    flex-wrap: wrap;
    gap: 0.55rem;
    padding: 0.4rem;
    border-radius: 999px;
    background: rgba(148, 163, 184, 0.12);
}

.support-type-btn,
.support-refresh-btn,
.support-submit-btn,
.support-top-btn-guide {
    border: 0;
    transition: transform 0.2s ease, box-shadow 0.2s ease, background 0.2s ease;
}

.support-type-btn {
    min-width: 110px;
    padding: 0.8rem 1rem;
    border-radius: 999px;
    background: transparent;
    color: var(--text-muted);
    font-weight: 700;
}

.support-type-btn.active {
    background: linear-gradient(135deg, var(--primary-color), var(--primary-hover));
    color: #fff;
    box-shadow: 0 12px 30px rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.24);
}

.support-form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1rem;
}

.support-field {
    display: flex;
    flex-direction: column;
    gap: 0.45rem;
}

.support-field[hidden] {
    display: none;
}

.support-field-full {
    grid-column: 1 / -1;
}

.support-field label {
    font-size: 0.84rem;
    font-weight: 800;
    color: var(--text-color);
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.support-input {
    width: 100%;
    padding: 0.95rem 1rem;
    border-radius: var(--support-radius-md);
    border: 1px solid rgba(148, 163, 184, 0.3);
    background: rgba(255, 255, 255, 0.95);
    color: var(--text-color);
    box-shadow: inset 0 1px 2px rgba(15, 23, 42, 0.03);
}

.support-input:focus {
    outline: none;
    border-color: rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.45);
    box-shadow: 0 0 0 4px rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.12);
}

.support-textarea {
    min-height: 140px;
    resize: vertical;
}

.support-help {
    color: var(--text-muted);
    font-size: 0.82rem;
}

.support-form-actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
    margin-top: 1.25rem;
    padding-top: 1.25rem;
    border-top: 1px solid rgba(148, 163, 184, 0.16);
}

.support-submit-btn,
.support-refresh-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.6rem;
    padding: 0.95rem 1.2rem;
    border-radius: 14px;
    font-weight: 800;
}

.support-submit-btn {
    background: linear-gradient(135deg, var(--primary-color), var(--primary-hover));
    color: #fff;
    box-shadow: 0 16px 34px rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.22);
}

.support-refresh-btn {
    background: rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.1);
    color: var(--primary-color);
}

.support-submit-btn:hover,
.support-refresh-btn:hover,
.support-type-btn:hover,
.support-top-btn-guide:hover {
    transform: translateY(-1px);
}

.support-submit-btn:disabled,
.support-refresh-btn:disabled {
    opacity: 0.7;
    cursor: wait;
    transform: none;
}

.support-auto-list,
.support-guideline-list {
    list-style: none;
    margin: 1rem 0 0;
    padding: 0;
    display: grid;
    gap: 0.85rem;
}

.support-auto-list li {
    display: flex;
    justify-content: space-between;
    gap: 1rem;
    align-items: flex-start;
    padding-bottom: 0.85rem;
    border-bottom: 1px solid rgba(148, 163, 184, 0.16);
}

.support-auto-list li:last-child {
    padding-bottom: 0;
    border-bottom: 0;
}

.support-auto-list span {
    font-size: 0.86rem;
    color: var(--text-muted);
}

.support-auto-list strong {
    max-width: 58%;
    text-align: right;
    color: var(--text-color);
    font-size: 0.92rem;
    word-break: break-word;
}

.support-side-card-accent {
    background:
        linear-gradient(180deg, rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.12), rgba(255, 255, 255, 0.96));
}

.support-guideline-list li {
    position: relative;
    padding-left: 1.25rem;
    color: var(--text-color);
    line-height: 1.6;
}

.support-guideline-list li::before {
    content: "";
    position: absolute;
    left: 0;
    top: 0.68rem;
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--primary-color);
}

.support-contact-block {
    display: grid;
    gap: 0.75rem;
    margin-top: 1rem;
}

.support-contact-block a {
    display: flex;
    align-items: center;
    gap: 0.8rem;
    padding: 0.95rem 1rem;
    border-radius: 14px;
    background: rgba(148, 163, 184, 0.08);
    color: var(--text-color);
    text-decoration: none;
    font-weight: 700;
}

.support-history-list {
    display: grid;
    gap: 1rem;
}

.support-history-card {
    padding: 1rem 1.1rem;
    border: 1px solid rgba(148, 163, 184, 0.16);
    border-radius: 18px;
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.95), rgba(248, 250, 252, 0.92));
}

.support-history-card-header,
.support-history-card-meta {
    display: flex;
    justify-content: space-between;
    gap: 0.75rem;
    align-items: center;
}

.support-history-card-header {
    margin-bottom: 0.75rem;
}

.support-history-title {
    margin: 0;
    font-size: 1rem;
    font-weight: 800;
    color: var(--text-color);
}

.support-history-type,
.support-history-status {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.42rem 0.7rem;
    border-radius: 999px;
    font-size: 0.74rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.support-history-type {
    background: rgba(15, 23, 42, 0.06);
    color: var(--text-color);
}

.support-history-status.status-aberto {
    background: #dbeafe;
    color: #1d4ed8;
}

.support-history-status.status-analise {
    background: #fef3c7;
    color: #b45309;
}

.support-history-status.status-respondido {
    background: #dcfce7;
    color: #15803d;
}

.support-history-status.status-fechado {
    background: #e2e8f0;
    color: #475569;
}

.support-history-description {
    margin: 0 0 0.8rem;
    color: var(--text-muted);
    line-height: 1.6;
}

.support-history-card-meta {
    flex-wrap: wrap;
    align-items: flex-start;
    color: var(--text-muted);
    font-size: 0.85rem;
}

.support-history-card-meta strong {
    color: var(--text-color);
}

.support-empty-state {
    display: grid;
    place-items: center;
    gap: 0.6rem;
    min-height: 240px;
    padding: 1.5rem;
    text-align: center;
    border: 1px dashed rgba(148, 163, 184, 0.35);
    border-radius: 22px;
    color: var(--text-muted);
}

.support-empty-state i {
    font-size: 2rem;
    color: rgba(var(--primary-r), var(--primary-g), var(--primary-b), 0.7);
}

@media (max-width: 1100px) {
    .support-hero,
    .support-layout {
        grid-template-columns: 1fr;
    }

    .support-auto-list strong {
        max-width: 65%;
    }
}

@media (max-width: 768px) {
    .content-area {
        padding: 1rem;
    }

    .support-hero,
    .support-panel,
    .support-side-card {
        padding: 1.2rem;
        border-radius: 22px;
    }

    .support-panel-header,
    .support-form-actions,
    .support-history-card-header,
    .support-history-card-meta {
        flex-direction: column;
        align-items: stretch;
    }

    .support-type-switch {
        width: 100%;
        border-radius: 18px;
    }

    .support-type-btn {
        flex: 1 1 0;
        min-width: 0;
        border-radius: 14px;
    }

    .support-form-grid {
        grid-template-columns: 1fr;
    }

    .support-auto-list li {
        flex-direction: column;
    }

    .support-auto-list strong {
        max-width: 100%;
        text-align: left;
    }
}